Baby Stitches was established in May of 1993 after the birth of my second child. My goal was to supply useful, personalized baby items at an affordable price. The business has always been a cottage industry in my home.
Baby Stitches started with a home-sewing machine and as the business grew, in 1995, I saw the need to purchase an industrial embroidery machine which made my production faster and provided better quality embroidery. In 2000, I again saw the need for faster production and invested significantly in additional machinery to meet the demand of my business growth.
Baby Stitches now services over 3600 customers worldwide, including a number of celebrity and high profile customers. Baby Stitches has provided baby items for Jennifer Lopez and Marc Anthony, Donald Trump, Kate Hudson, Chris O’Donnell, Hoda Kotb, Katy Tur, Trace Adkins and Wynonna Judd and many others.
Baby Stitches has operated on the following cornerstones:
- Provide high quality merchandise and embroidery.
- Provide the highest level of customer service
- Provide a gift that is easy to order and receive in a timely fashion.
- Maintain affordable and competitive pricing.
Prior to 1993, I had 10 years of experience in Sales and Marketing with one of the largest companies in Tennessee. I have applied my years of experience with customer service to my own business. Baby Stitches has never had a return or a complaint in over 20 years of operation. I have made lasting friendships with my customers and consider this one of the joys of my business.
Baby Stitches isn’t just about making money, it is about who I am – a person who values and appreciates others. I love what I do, how I do it and the opportunity to satisfy customers.